SUMMARY


This guide explains how to retrieve logs from the RS Production client. This is useful when your client can't be reached by our support team.


Open your file explorer and write "%appdata% in the search string



Go to the "Appdata" folder


Go to the sub folders Appdata\Local\Programs\Good Solutions AB\RS Production\Binaries\18.10.xx(your current client version)\logs



The logs below can be sent to our team